Duration: 2 Days
- Delivered on your company’s premises or at a training venue that we will recommend, by one of our experienced, professional trainers.
- Comprehensive, high quality participant workbooks provided.
- The program content can be adjusted to address your requirements.
Designed For
- Leaders of all levels who need to achieve results through others.
- Project managers.
- Professionals who do not have direct leadership responsibility but rely on and wish to influence the performance of others.
Overview
This comprehensive program is designed to develop the skills and confidence required to manage performance. It covers: Goal setting, Coaching, Feedback, Delegation, Motivation, Appraisal and Development.
Each of these important topics are explored in detail and practiced so that the skills and confidence are developed to do them well.
Content
- Gaining buy in to different types of objectives, behavioural and task focused.
- Using the SMART approach to ensure that objectives are robust.
- Aligning objectives with organisational goals.
- The role and skills of the performance coach.
- A framework for a successful coaching session.
- Adjusting your coaching style to address the needs and ability of the coachee.
- Powerful questioning, exploration, challenging and engaging techniques.
- Creating a developmental environment through regular, appropriate feedback.
- Praising and saying thank you in a genuine, motivating, non patronising way.
- How to say you want things done differently or a change in attitude.
- Delegation: what when and how.
- Motivation: theory and its application, including Gen X, & Y and cultural considerations.
- Reviewing performance: informally and during the appraisal discussion.
- Identifying and addressing development needs.
Approach
A highly participative, workshop-style program involving specialist input, discussion, exploration of skills and techniques, numerous practice opportunities and feedback.
To Book Or For More Information
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